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Home & Field Services

FirstDesk for Electrical

Panel upgrades and EV charger installs start with a answered phone.

The problem

  • High-value jobs like panel upgrades come in while you're on a ladder.
  • Customers price-shop and move on within minutes.
  • Estimates get requested by text, email and calls — scattered everywhere.

How FirstDesk helps

  • Speed-to-lead

    Callers get an immediate answer and an instant text-back, so you're first to respond even mid-job.

  • Unified inbox

    Calls, texts, webchat and quote forms land in one place — nothing gets lost between channels.

  • Quote capture

    The embeddable quote form on your website feeds straight into your inbox with automatic text-back.

Questions from electrical owners

Can FirstDesk answer calls for my electrical business 24/7?

Yes. FirstDesk's AI receptionist answers every call day and night, answers common electrical questions from your saved FAQs and hours, and captures the caller's details so your team can follow up.

What happens when I miss a call?

FirstDesk instantly texts the caller back so the lead stays with you instead of calling the next electrical business on the list. The conversation lands in your unified inbox.

How does FirstDesk help with electrical specifically?

Speed-to-lead: Callers get an immediate answer and an instant text-back, so you're first to respond even mid-job. Unified inbox: Calls, texts, webchat and quote forms land in one place — nothing gets lost between channels. Quote capture: The embeddable quote form on your website feeds straight into your inbox with automatic text-back.

How much does FirstDesk cost?

Plans start at $199/month (Starter), with Pro at $499 and Scale at $899. Annual billing saves 20%.