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Automotive

FirstDesk for Auto Repair & Mechanics

Drivers with a check-engine light call until somebody picks up.

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The problem

  • Service advisors are on the phone while the shop phone rings off the hook.
  • Customers want status updates all day long.
  • Estimate requests arrive across calls, texts and walk-ins.

How FirstDesk helps

  • Shop phone coverage

    Every call answered — appointment requests, status questions and new estimates captured without pulling advisors off the counter.

  • Unified inbox

    Texts, calls and web inquiries in one thread per customer, so nothing slips.

  • Review booster

    Automatic review requests after pickup turn great repairs into five-star proof.

Questions from auto repair & mechanics owners

Can FirstDesk answer calls for my auto repair & mechanics business 24/7?

Yes. FirstDesk's AI receptionist answers every call day and night, answers common auto repair & mechanics questions from your saved FAQs and hours, and captures the caller's details so your team can follow up.

What happens when I miss a call?

FirstDesk instantly texts the caller back so the lead stays with you instead of calling the next auto repair & mechanics business on the list. The conversation lands in your unified inbox.

How does FirstDesk help with auto repair & mechanics specifically?

Shop phone coverage: Every call answered — appointment requests, status questions and new estimates captured without pulling advisors off the counter. Unified inbox: Texts, calls and web inquiries in one thread per customer, so nothing slips. Review booster: Automatic review requests after pickup turn great repairs into five-star proof.

How much does FirstDesk cost?

Plans start at $199/month (Starter), with Pro at $499 and Scale at $899. Annual billing saves 20%.

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FirstDesk works for every local business

PlumbingHVACElectricalRoofingLandscapingCleaning & Pest Control