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Automotive

FirstDesk for Towing Services

Stranded drivers call the first tow company that answers.

The problem

  • Drivers are mid-tow when the next emergency call comes in.
  • Dispatch is chaotic across calls and texts.
  • After-hours calls are the most valuable — and the easiest to miss.

How FirstDesk helps

  • Emergency-first answering

    Every call answered in seconds, 24/7, with location and vehicle details captured for dispatch.

  • Never miss a night call

    After-hours jobs get captured and texted to you instantly instead of going to a competitor.

  • Organized dispatch

    Every job lands in one inbox with caller details, so nothing gets lost on a notepad.

Questions from towing services owners

Can FirstDesk answer calls for my towing services business 24/7?

Yes. FirstDesk's AI receptionist answers every call day and night, answers common towing services questions from your saved FAQs and hours, and captures the caller's details so your team can follow up.

What happens when I miss a call?

FirstDesk instantly texts the caller back so the lead stays with you instead of calling the next towing services business on the list. The conversation lands in your unified inbox.

How does FirstDesk help with towing services specifically?

Emergency-first answering: Every call answered in seconds, 24/7, with location and vehicle details captured for dispatch. Never miss a night call: After-hours jobs get captured and texted to you instantly instead of going to a competitor. Organized dispatch: Every job lands in one inbox with caller details, so nothing gets lost on a notepad.

How much does FirstDesk cost?

Plans start at $199/month (Starter), with Pro at $499 and Scale at $899. Annual billing saves 20%.